Our Services

There are a number of ways in which you can either settle, remain or apply for entry to the UK. Our expert solicitors can help you in identifying the right path and assist you right throughout the process. Immigration is a vast area and without the right legal guidance, one can find themselves in challenged positions. We understand you and your individual requirements. Find out more today by calling us or contacting us through our contact us page and we will contact you to try and assist you where we can.

Visa Services

There are a number of ways in which you can either settle, remain or apply for entry to the UK. Our expert solicitors can help you in identifying the right path and assist you right throughout the process. Immigration is a vast area and without the right legal guidance, one can find themselves in challenged positions. We understand you and your individual requirements. Find out more today by calling us or contacting us through our contact us page and we will contact you to try and assist you where we can.

How can we help you?

Immigration Visa

Contact us with regards to applying for an immigration Visa to the UK.

Immigration Visa

This can range from a General visit Visa, family visit visa, Business visitors, marriage Visa, victim’s domestic violence applications to children visa’s and indefinite leave to remain application. If you require entry clearance to the United Kingdom or if you have been in the UK and need to apply for leave to remain we can assist you with these applications.

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Visa Point Based System

The Points Based System is governed by the immigration rules and it’s for those who require leave to be granted as entrepreneurs, Investors, the Exceptionally talented individuals the skilled workers, the Students temporary workers and under the Youth Mobility scheme.

Visa point based system

The points-based system was brought into effect in order to manage migration routes into the UK and to provide a system in order for those to be granted and leave within this route. The Immigration rules also must be read as part of the various appendices. Such applications can be extremely complex the expert advice and assistance is usually required.

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Detention, Deportation or Removals

Contact us with regards to applying for an immigration Visa to the UK.

Detention, Deportation or Removals

The Home Office in Enforcement Instructions and Guidance provides with details on how detention will generally operate, where they have powers to detain and exercise any control on detention.

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European Economic Areas

With Brexit fast approaching us it is no doubt that the European Economic Area is becoming far more of a complexed topic.

European Economic Areas

For those who are already in the United Kingdom exercising their treaty rights and for those who are wanting to either into the United Kingdom as continued members of the European Union and have various doubts in their mind to what lies ahead of us as we do approach Brexit.

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Asylum and Humanitarian Protection

Asylum is considered as somebody who is in need of protection.

Asylum and Humanitarian Protection

Making an application for asylum generally means that he or she requires leave to remain in the UK as they are fearing persecution in their home country and any such removal would be a breach of the United Kingdom’s obligations under the Refugee Convention.

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How to apply for British Nationality

You maybe entitled to apply for British Nationality further having completed a period of 5 years residency in the UK.

How to apply for British Nationality

Where you can show you have been resident and working in the UK and application for naturalisations maybe submitted to the Home Office. It is always best to seek
our advice in such matters to see if you are entitled to nationality and where possible we can assist you from the application to the decision stage.

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Shawstone Associates Fees and Services

At Shawstone Associates, we believe in quality and the costs of your case at our firm is cost-efficient.

Shawstone Associates Fees and Services

We thrive in providing you with dedication to your case and understand that the costs of your case is important to you and to those involved in your case. We have therefore provided you with a breakdown of the charges.

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Complaints

We are authorised and regulated by the Solicitors Regulation Authority (SRA). We are committed to high-quality legal advice and client care and aim to offer all our clients an efficient and effective service, and we are confident that we will do so when having conduct of your case.However, if in the unfortunate event you are not satisfied, please contact Bhaveshri Patel-Chandegra by post to Ground Floor Unit 3, The Vista Centre, 50 Salisbury Road Hounslow TW4 6JQ and we will do our best to resolve any issues. We have a procedure in place which details how we handle complaint’s, and this will be immediately be sent to you.

Our complaints procedure is as follows:

Step One:

If you have not already done so, please let us know the full nature of the problem. Ideally, we would prefer that your complaint be confirmed in writing in order that any scope for misunderstanding can be avoided. However, this is not obligatory and you are welcome to provide the details to us over the telephone or face to face. If you are setting out your concerns in writing then you can do this by emailing them to bhaveshri@shawstoneassociates.com or in writing to Bhaveshri Patel-Chandegra Ground Floor Unit 3, The Vista Centre, 50 Salisbury Road Hounslow TW4 6JQ. Making a complaint will not affect how we handle your case.

Step Two:

We will write to you acknowledging your complaint within three working days. In this letter, we shall confirm what happens next.

Step Three:

We shall then investigate the matter by reviewing the matter file and speaking to the member of staff concerned within five working days of acknowledging receipt of your complaint. If, for some reason, the matter cannot be investigated in this timeframe, then we will write to you notifying you of this together with the reason why and giving a revised timescale. Once the investigation has been completed, we shall invite you to a meeting to discuss the issue(s) you have raised and hopefully resolve the complaint. This meeting will take place within fourteen days of sending you the acknowledgement letter. Following the meeting, we shall write to you within five working days of the meeting to confirm our discussion and the solution agreed upon.

Step Four:

If you do not want to or are unable to attend such a meeting, we are happy to send you a detailed, written response, including our proposed solution, within fourteen working days of sending you the letter acknowledging receipt of your complaint.

Step Five:

If you are satisfied with our response in either Step three or four above, that will be the end of the matter. If for any reason we are unable to resolve your complaint, then you may ask the Legal Ombudsman to consider the complaint.

We are permitted a minimum of eight weeks to consider the complaint. If for any reason we are unable to resolve the problem between us, within that timeframe, then you may ask the Legal Ombudsman to consider the complaint.

Legal Ombudsman

The Legal Ombudsman is an independent complaints body who can consider your complaint and investigate your complaint. The Legal Ombudsman will check if you have tried to resolve your complaint with us in the first instance.

If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint and
No more than six years from the date of act/omission; or
No more than three years from when you should reasonably have known there was cause for complaint.

You can contact the Legal Ombudsman and their details are:

The Legal Ombudsman correspondence address is:
Legal Ombudsman
PO Box 6806,
Wolverhampton
WV1 9WJ

What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.